Change Scheduled Between Text

[will.good]

Hi,

Is the timeline entry for changes translatable? I can't seem to see this anywhere in translations or in Service Manager config. The only setting I could find is ui.app.com.hornbill.servicemanager.schedule.scheduledBetween which has not changed the timeline entry text.

[James Ainsworth]

Hi @will.good

Thanks for your post

Try searching on just the text scheduled between.  

You will see that some of these start with a %1 or %3.  This is because other request types can also be scheduled, so a variable is used to populate the request type.  Also important to note that this won't change existing entries in the timeline, only the new ones that get added from that point forward.  Let us know if this helps.

 

[will.good]

10 hours ago, James Ainsworth said:

Hi @will.good

Thanks for your post

Try searching on just the text scheduled between.  

You will see that some of these start with a %1 or %3.  This is because other request types can also be scheduled, so a variable is used to populate the request type.  Also important to note that this won't change existing entries in the timeline, only the new ones that get added from that point forward.  Let us know if this helps.

 

Hi James,

Thanks - the exact key that did it was user.view.request.details.schedule.success