Andrei Spiridon Posted April 19, 2023 Posted April 19, 2023 Hi, It would be great to have a way to capture the cumulative time spent in Status or Sub-status, no matter how many times it loops back and forth. If a ticket moves from one sub-status like In Progress to On-Hold and then back to in Progress, it would be great if the time spent in each status is summed up. 1
Steve Giller Posted June 2, 2023 Posted June 2, 2023 I don't have any concrete news on this suggestion, but I am aware that the suggestion has been picked up by Development. Keep an eye on this thread and the Roadmap Library in your Solution Center for any updates.
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