Llyr Posted April 17 Share Posted April 17 Hi, Im looking for a solution/suggestion to an automation task im working on. We are looking to automate our application request process. What we want is the ability for the customer to select an application from a list then hornbill can work out what Active Directory group they need to be added to, add them to that group and then close the ticket. We have a manual process in place currently, and im aware that ITOM can add people to the required AD group, where im stuck is the linking of the name of the application to the relevant AD group. Currently all our applications are kept in a simple list, but due to the character limit we cant add the information for the AD group in there. Any ideas??? Link to comment Share on other sites More sharing options...
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