Minor UI issue: Service config View Details Form read-only is not showing the fields configured for the form until we click "Design" to edit

[Berto2002]

When we customise a Details form within a Service, the default view when we open it from the Service configuration is only this:

We have loads of custom fields, etc in that design but they are not showing so it looks like it's just standard. I think they should be there... This is what the edit view looks like and I would be expecting this to show in the read-only view before pressing "Design".

To compare, this is what the read-only form view looks like for another service where we have not altered the default; the fields showing in Details are displayed in the read-only view (before edit):

[James Ainsworth]

Hi @Berto2002

Each field will have some additional options available when you select the cog button on each field in design mode.  One of these is to Show the field in view mode even if the value is blank.  Can you check to see if you have this selected?  

[Berto2002]

No, I do not have that box ticked for fields on my design because I, indeed, only want the boxes to show when they have data.

I think what you are saying is that the read-only view prior to selecting to Design always shows only shows the form fields that will be visible when there is no data. I was assuming it would show all the fields configured to show even if there were data. I see why that may seen as valid so I think I am only expressing here a preference that the design read-only view should show any and all activated/configured fields so it's immediately obvious when opening what they are and if they need editing.