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Access to Customer (Contact) custom fields in Intelligent Capture


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Can we request an enhancement for the Intelligent Capture custom expression builder to be able to access the custom fields for the Customers (Contact) for use in the branch conditions? At the moment their is only limited fields made visible and we hold additional information such as skill matrix against the customer to determine if they are entitled to log a request against the service.

 

Cheers

Martyn

 

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