Estie Posted March 17, 2023 Share Posted March 17, 2023 We have a number of authorisers/approvers who are not always logged in to the portal and would like to be alerted via email to confirm if an authorisation/approval task they were previously emailed about has been actioned and by whom. This would avoid the need to login to check only to find the authorisation/approval has already been done. Is this possible? If so are there any variables available to add to email templates that relate to authorisations/approvals? Thanks Link to comment Share on other sites More sharing options...
Steve Giller Posted March 17, 2023 Share Posted March 17, 2023 If you have the list of authorisers you could use a standard email node after the Authorisation, as you'll know the decision you can send a different response base on the outcome. 1 Link to comment Share on other sites More sharing options...
Estie Posted March 20, 2023 Author Share Posted March 20, 2023 @Steve Giller I don't see many options for adding variables about the authorisation in the standard email template eg the outcome - Unless I am missing something? I am testing out using the direct message send in a hornbill automation node in the BPM as it seems to allow variables to be added to the body of the email including the authorisation outcome. Link to comment Share on other sites More sharing options...
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