Knowledge base - Are there any plans to allow the search to return documents as well as faq's

[Jim]

I would like the knowledge base search to be able to query against the documents in the document library also as this is where most of our knowledge would be stored, at the moment when entering a summary it does not query against the document library and in effect means we have to ask users to check somewhere else before logging a request however I feel it would be more effective for it to return and documents as they log a request 

[Martyn Houghton]

+++++1 for us as well, for both the Employee Portal and the Customer Portal.

[QEHNick]

+1 great idea!

[HGrigsby]

+1 would be really useful for us as well

Helen 

[lomixture]

+1 - this would be a fantastic resource!

[Adam Toms]

+1. I think this would be really useful for us. Also it will allow us to further grow our Enterprise Service Management offerings.

[Sam P]

+1 as we start to look at expanding FAQs and Documents (and eventually Knowledge) this would be useful

[Paul Chambers]

+1 
relates to: 

 

[JanS2000]

+1 for us too, this would be very useful.