Jump to content

Knowledge base - Are there any plans to allow the search to return documents as well as faq's


Recommended Posts

I would like the knowledge base search to be able to query against the documents in the document library also as this is where most of our knowledge would be stored, at the moment when entering a summary it does not query against the document library and in effect means we have to ask users to check somewhere else before logging a request however I feel it would be more effective for it to return and documents as they log a request 

  • Like 4
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...