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Timeline is no longer updated when a linked request is removed

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Previously if a linked request was removed from a ticket the timeline would update to reflect this.



However now, when you remove the linked request it removes it from the linked request section but does not add any updates to the timeline



Does anyone else have this? I'm sorry i don't know when this started. 

I have searched in the wiki and through all settings but I can't see what I am missing here?

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Hi @MichelleReaney

Thanks for posting.  I've just investigated and can confirm that there is indeed a defect here.  I've raised a problem record and we'll look to get this corrected in the next update of service manager.

Kind Regards,


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