MichelleReaney Posted March 10, 2023 Share Posted March 10, 2023 Previously if a linked request was removed from a ticket the timeline would update to reflect this. However now, when you remove the linked request it removes it from the linked request section but does not add any updates to the timeline Does anyone else have this? I'm sorry i don't know when this started. I have searched in the wiki and through all settings but I can't see what I am missing here? 1 Link to comment Share on other sites More sharing options...
David Hall Posted March 10, 2023 Share Posted March 10, 2023 Hi @MichelleReaney Thanks for posting. I've just investigated and can confirm that there is indeed a defect here. I've raised a problem record and we'll look to get this corrected in the next update of service manager. Kind Regards, Dave. 2 Link to comment Share on other sites More sharing options...
MichelleReaney Posted March 10, 2023 Author Share Posted March 10, 2023 Excellent, I can't take the credit though my colleague reported it to me I will pass on your thanks 1 Link to comment Share on other sites More sharing options...
Steve Giller Posted March 10, 2023 Share Posted March 10, 2023 @MichelleReaney Unless they have a Forum account you can totally take the credit! 1 Link to comment Share on other sites More sharing options...
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