Definition of "last updated"

[HHH]

In the request list, what triggers the column "last updated" to get a timestamp?

[Steve Giller]

The short answer to this is "Any change to a Request"

The list would be:

• A Timeline Post or Comment is Added, Edited, or Deleted
• The Status or Sub-Status are changed
• The Request is placed On Hold or taken Off Hold
• The Category is changed
• The Priority is changed
• The Urgency is changed
• The Request is Escalated
• An Asset or Asset Type is linked/unlinked
• A file attachment is added
• Customers or Connections are Changed/Added/Removed
• An email is sent
• A Request is linked/unlinked or a Linked Request is created
• The Request is Resolved, Closed, Reopened or has the Resolution Details updated
• A Member is added or removed
• A Workaround is set
• The Request's standard or custom fields are updated
• For Changes/Releases; the Request is scheduled/unscheduled