Add drop down select box to email template

[Dan Munns]

Hi all,

Is there a way to add a dropdown select box to an email sent from Hornbill to a user for them to complete? I have tried the selection field in the email template editor but it doesn't seem to work (just shows the last item on the list like this: [item 4 \/] ) 

Thanks,

Dan

[Steve Giller]

29 minutes ago, Dan Munns said:

just shows the last item on the list like this: [item 4 \/]

It will do that in the editor, what does it look like to the recipient?

Also - do bear in mind that you have no control over what the recipient uses to view the email. They may be using anything from Outlook to a web client to a plain-text viewer and not all email clients will support what you're doing.

[Dan Munns]

@Steve Giller this is what it looks like in Outlook for the end user. In the editor you can see the drop down box and any other fields added. Users will be using either Outlook on O365 on a Windows machine or the Outlook app on iOS. The main app will be the windows app though and that is where the [item 4 \/] is shown. Is there a setting I need to change in Outlook to show it do you know?