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Resolution Category 'missing' from the Request List Views and Customise Columns options


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There's a really obvious column 'missing' from the selection list for Request List Views: Resolution Category! Surely I'm not the first to want this?

There is only "Category" and that is the "Request Category" (on opening) but, of course, my teams also want to know the Resolution Category when filtering their Resolved and Closed Requests.

Please could Hornbill add Closure Category?! image.png.55b83db044e32cd883649b85ca7caaa4.png


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  • 2 weeks later...

I saw a brief update that this had been discussed and declined but then the update was deleted. Maybe that means it is under consideraration?

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