Salma Sarwar Posted February 16 Share Posted February 16 Hi Would it be possible to allow the text that is entered in the box below to be formatted. e.g if the analyst wanted to make some text bold or in a different colour. It is currently getting put in to a template and sent to the customer. Thank you for your help. Kind Regards, Salma Link to comment Share on other sites More sharing options...
Steve Giller Posted February 16 Share Posted February 16 From that image it's very hard to tell what I'm looking at. If that it the email action on a Request, then I would suggest reviewing the app.email.request.operation.composerType setting. Message Text will appear as in the image above. Template Editor will give a Rich Text editor. Analyst Setting will allow the Analyst to switch between the two options. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now