s_devoy Posted February 8, 2023 Share Posted February 8, 2023 Is it possible for Hornbill to create tickets from Azure alerts. What Azure integration is available?? Thanks Stephen Link to comment Share on other sites More sharing options...
Gerry Posted February 8, 2023 Share Posted February 8, 2023 @s_devoy Please see here.. https://www.hornbill.com/integrations If you want to see the the specific details behind any of these integrations, navigate to the Hornbill Admin Solution, browse what you are after and you can click through to get more details. If you are an iBridge user and there is something you need that we do not already have, raise the question on the forums and the odds are very good that our integrations team will create it and get it onto the platform so you can use it. Gerry Link to comment Share on other sites More sharing options...
Gerry Posted February 8, 2023 Share Posted February 8, 2023 @s_devoy Quote Is it possible for Hornbill to create tickets from Azure alerts. Yes, you would need to push those into Hornbill via API or email events, so depending on what hooks Azure events provides, you can either write a script to invoke an API on your Hornbill instance, or if you can configureAzure events via email, you can mail that into a shared maibox and then use an email routing rule (provided on the Hornbill platform) to perform an action like log/update request, create a task, send a notification - that sort of thing. Gerry Link to comment Share on other sites More sharing options...
Ricky Posted February 8, 2023 Share Posted February 8, 2023 @s_devoy If you want to trigger actions within hornbill directly from an Azure alert, you could start a runbook within Azure that utilises the Hornbill APIs to perform the required action. Further details, including example code, can be found on our wiki here: Microsoft Azure And OMS Integration - Hornbill Ricky Link to comment Share on other sites More sharing options...
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