Discrepancy in Chat times

[will.good]

Hi,

We see differences in the timestamp of chat sessions when reporting and when looking at the actual chat session. Sometimes the chat session is an hour out.

I'm assuming this is a bug but just wanted to check on here before raising a ticket... example below showing reporting and the actual chat session

[TrevorHarris]

Hi,

The display in the chat session will be localised to your current timezone as set by your browser/OS, whereas the report will be displaying the UTC time (Greenwich Mean Time).  I imagine the discrepancy your seeing is due to daylight saving time

Thanks

Trevor