Berto2002 Posted January 19, 2023 Share Posted January 19, 2023 I want an autotask to "un-hold" a Request. There is an option to "Place On Hold" but none to "Remove Hold" and using the "Place On Hold" node but setting Sub-status to In Progress does not work. Link to comment Share on other sites More sharing options...
Berto2002 Posted January 19, 2023 Author Share Posted January 19, 2023 I've done it again and answered my own question. You use the Set Status Type because On Hold is a type of status. That does make it a bit weird that "place on hold" is it's own entry in the Update Request Menu Link to comment Share on other sites More sharing options...
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