Jump to content

Is there a workflow node option to "Remove Hold" on a Request?


Berto2002
 Share

Recommended Posts

I want an autotask to "un-hold" a Request.

There is an option to "Place On Hold" but none to "Remove Hold" and using the "Place On Hold" node but setting Sub-status to In Progress does not work.

image.thumb.png.13cb9da3a1d5da87bf28bd031874b0bc.png

Link to comment
Share on other sites

I've done it again and answered my own question.

You use the Set Status Type because On Hold is a type of status.

That does make it a bit weird that "place on hold" is it's own entry in the Update Request Menu

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...