Jump to content

Is there a workflow node option to "Remove Hold" on a Request?


Recommended Posts

Posted

I want an autotask to "un-hold" a Request.

There is an option to "Place On Hold" but none to "Remove Hold" and using the "Place On Hold" node but setting Sub-status to In Progress does not work.

image.thumb.png.13cb9da3a1d5da87bf28bd031874b0bc.png

Posted

I've done it again and answered my own question.

You use the Set Status Type because On Hold is a type of status.

That does make it a bit weird that "place on hold" is it's own entry in the Update Request Menu

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...