Jump to content

Updates to requests with linked requests


AlexOnTheHill

Recommended Posts

Hello,

If a user reports an incident and other incidents are then linked to it, is there a way to notify/email all linked requests when sending an update?

I have taken a look at the wiki but cannot see anything specifically about linked requests and notifications/updates.

Is there a way to do this or would it be an idea for an enhancement?

Apologies if I have missed something

Many thanks

  • Like 1
Link to comment
Share on other sites

  • 5 weeks later...
  • 2 months later...

@AlexOnTheHill Currently this functionality is not provided, but it is something that can be looked at internally.

Could I trouble you to post a separate Enhancement Request for the ability to email all Linked Request from the email Action?
If you could provide clear details of what you'd expect from the functionality and its use case, this would ensure we have a specific focus (on the Email Action rather than "updates") and that Development have a clear understanding of what your requirements are.

It will also allow Community Engagement which is a factor in prioritising these Changes.

 

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...