Unable to page through sites in Intelligent Capture

[Hayley Gladden]

We are unable to page through the sites in our intelligent capture.

All staff are affected - this has only recently occurred.

We have tested in MS Edge and Chrome browsers, cleared the cache and cookies and the issue still occurs.

When in use, it stays on page 1 and you can click on page 2/3 or the arrows >/>> and it does nothing.

I've removed the node, saved, published, re-added it and it makes no difference.

Does anyone have any ideas?

Thanks.

[AndyG]

Hi @Hayley Gladden, The following defect has been resolved:

PM00175335 - Pagination not working in intelligent capture forms.

This is likely to be included in the first Service Manager release of 2023.

[AndyG]

Hi @Hayley Gladden, We decided to patch the above defect so you don't have to wait for the next SM release; Merry Christmas. Your instance should now have been updated although you may need to clear your browser cache. Please let us know if this is working for you.

Many thanks,

Andy

[Hayley Gladden]

Hi @AndyG,
Many thanks for the update. 
Cache cleared and it is working perfectly! 
Thank you very much for resolving so quickly. 
Have a Merry Christmas,
Hayley