Chat inactivity time out setting

[Adam Toms]

Hello,

I was wondering if it would be possible to have some sort of chat expiry time out period of inactivity.

I've looked at the live chat settings and couldn't see anything obvious. We sometimes find that our chat will show as busy because sessions have remained active and need to be manually closed down or cancelled after the session has ended.

I think a timeout setting is what we need after a period of perhaps 60 mins of inactivity has anyone managed to set something like this up?

Many Thanks

Adam

[QEHNick]

+1 from me

 

[TrevorHarris]

Hi,

We don't currently have the ability to automatically close sessions after a certain period of time but can see why this might be useful so will add a change to the roadmap to implement this feature

Thanks

Trevor

[Adam Toms]

Thanks @TrevorHarris for confirming this isn't something that is currently possible. Thanks for looking to get this added to the roadmap.