h_department - update through BPM

[Salma Sarwar]

Hi

 

Is there a way that the h_department can be updated through the BPM.  I can see that the site can be updated but I can't see an obvious place to update department.  Or alternatively, when creating reports I would like and for example if I wanted to report on the number of tickets raised by department over a year period is it easy to pull through the department from the customer and report on that (without too much strain on the system)

 

 

 

 

[Steve Giller]

@Salma Sarwar As far as I'm aware there is not an h_department field - There are a lot of tables though, so which table are you referring to in case I've missed it?