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h_department - update through BPM

Salma Sarwar

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Is there a way that the h_department can be updated through the BPM.  I can see that the site can be updated but I can't see an obvious place to update department.  Or alternatively, when creating reports I would like and for example if I wanted to report on the number of tickets raised by department over a year period is it easy to pull through the department from the customer and report on that (without too much strain on the system)





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