Adrian Simpkins Posted December 13, 2022 Share Posted December 13, 2022 Hi - we are currently unable to load the system - just getting a whirly load image: 1 Link to comment Share on other sites More sharing options...
WFMKC Posted December 13, 2022 Share Posted December 13, 2022 Yep, same here 1 Link to comment Share on other sites More sharing options...
Amanda Durgan Posted December 13, 2022 Share Posted December 13, 2022 Ours is okay for what is already open but will not load any new tabs. 2 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted December 13, 2022 Author Share Posted December 13, 2022 I can access admin backend, but I am unable to load Service Manager to view any requests Link to comment Share on other sites More sharing options...
Frank Reay Posted December 13, 2022 Share Posted December 13, 2022 +1 Link to comment Share on other sites More sharing options...
WFMKC Posted December 13, 2022 Share Posted December 13, 2022 2 minutes ago, Amanda Durgan said: Ours is okay for what is already open but will not load any new tabs. This seems to be our experience also Link to comment Share on other sites More sharing options...
JAquino Posted December 13, 2022 Share Posted December 13, 2022 same for us Link to comment Share on other sites More sharing options...
DeejayBrown Posted December 13, 2022 Share Posted December 13, 2022 +1 Link to comment Share on other sites More sharing options...
7oaks Posted December 13, 2022 Share Posted December 13, 2022 Ours too im afraid Link to comment Share on other sites More sharing options...
will.good Posted December 13, 2022 Share Posted December 13, 2022 Ours is fine now Link to comment Share on other sites More sharing options...
ssimpson Posted December 13, 2022 Share Posted December 13, 2022 Same for us Link to comment Share on other sites More sharing options...
WFMKC Posted December 13, 2022 Share Posted December 13, 2022 Seems to be working again now for us, albeit with a new orange bar across the top of the screen when loading the page. Try refreshing if still not working 1 Link to comment Share on other sites More sharing options...
KrisReynolds Posted December 13, 2022 Share Posted December 13, 2022 1 minute ago, WFMKC said: Seems to be working again now for us, albeit with a new orange bar across the top of the screen when loading the page. Try refreshing if still not working That'll be down to the UI update - 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted December 13, 2022 Author Share Posted December 13, 2022 Looks like it has rectified itself as back up for us now after a reload Link to comment Share on other sites More sharing options...
Deen Posted December 13, 2022 Share Posted December 13, 2022 Apologies to all affected by the outage, affected instances should be coming back on line now. I will have a further update shortly with the root cause. 4 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted December 13, 2022 Author Share Posted December 13, 2022 Thank you Deen Link to comment Share on other sites More sharing options...
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