Emails in Timeline

[will.good]

Hi

When sending an email from the action on a request, it displays the full email in the timeline.

When sending an email via BP or Autotask, I cannot see anyway to display this in the timeline. I see there is manual timeline and system timeline updates but this does not display it in the timeline as it appears when sending it directly from the email action.

Is there any way to display the full email in the timeline when using a BP or Autotask to send it?

[Steve Giller]

I think the short answer here is no.

You can view the email:

but it's not posted in full to the Timeline

[will.good]

@Steve Giller

Thank you, that is really helpful.

Could we tag this as an enhancement to be able to display the email in the timeline, perhaps?

[Steve Giller]

I've added the Enhancement tag, but just to set expectations, I strongly doubt this will make the list.