grayat Posted November 29, 2022 Share Posted November 29, 2022 Hello all. I'm trying to create a new rule but for some reason, the Routing Rule Template has disappeared. As far as I'm aware, there used to be a way to select the Routing Rule Template as shown in the wiki guide here: https://wiki.hornbill.com/index.php?title=Inbound_Routing_Rules Please advise. Thank you. Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 29, 2022 Share Posted November 29, 2022 Hi @grayat Thanks for your post. I have replicated what you are experiencing. The development team are currently investigating. We'll let you know once we have an update. Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 30, 2022 Share Posted November 30, 2022 Hi @grayat An issue has been found by the development team. An update to apply the fix will be scheduled shortly. 1 Link to comment Share on other sites More sharing options...
grayat Posted November 30, 2022 Author Share Posted November 30, 2022 Thanks for the response @James Ainsworth Link to comment Share on other sites More sharing options...
grayat Posted December 1, 2022 Author Share Posted December 1, 2022 On 11/30/2022 at 12:26 AM, James Ainsworth said: Hi @grayat An issue has been found by the development team. An update to apply the fix will be scheduled shortly. Hi @James Ainsworth Looks like the dev team has already deployed the fix. It's now showing again. Thank you. Link to comment Share on other sites More sharing options...
James Ainsworth Posted December 1, 2022 Share Posted December 1, 2022 You're welcome and thanks for the update. Great news to hear you are able to get this set up now. Link to comment Share on other sites More sharing options...
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