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Hornbill service disruption


PeterL
Message added by Victor,

The issue has been resolved and service availability restored.

The issue is currently being resolved.

Hornbill service is currently disrupted across multiple instances. This is currently being investigated.

Please remember to follow: https://status.hornbill.com/

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Just now, PeterL said:

Hello is anyone having any issues with their instance loading? About 5-10 mins ago when ever you try navigate through hornbill you are met with the never ending loading. 

Loading Downloading GIF

We are having the same issue here as well

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Just now, Keith Stevenson said:

All
Thanks for the post. Can you clear your Browsers Cache.  This should allow it to conitnue.. We are looking at the root cause

Kind Regards

Hornbill Cloud team

Still loading, even using incog

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3 minutes ago, Keith Stevenson said:

All
Thanks for the post. Can you clear your Browsers Cache.  This should allow it to conitnue.. We are looking at the root cause

Kind Regards

Hornbill Cloud team

Nope.  Clearing cache not working for us either or incognito mode

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4 minutes ago, Keith Stevenson said:

All
Thanks for the post. Can you clear your Browsers Cache.  This should allow it to conitnue.. We are looking at the root cause

Kind Regards

Hornbill Cloud team

Didn't make any difference, still just loading.

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@Martyn Houghton

Thanks for the reply. Can you try Dev F12 console and see if there are any errors. Also In F12 console on the network tab click Dsiable Cache and see if that changes it. (Our Developers are still working on root cause) 

Kind Regards

 

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  • Victor changed the title to Hornbill service disruption
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