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New Update: Service Manager (2764)

Harry Hornbill

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Hello everyone,

The latest update of Service Manager (2764) has been released to live.

The change log for this update is as follows:

  • Copy Request form - Added copy document and copy attachment checkboxes to allow overriding of app setting for improved security {CH00174719}
  • Faq content cut off when using a header as the first item in content {PM00174825}
  • Performance: Slow to load Service page in Employee Portal {PM00173000}
  • The number of assets in the asset list does not match the number of assets exported {PM00174261}
  • Asset search in the request page not returning Used By records {PM00174688}
  • Asset list fails to load when sorting by column not included in list {PM00172961}
  • Problem Ticket Me Too not updating - spinning update icon on Employee Portal {PM00174748}
  • Shared charts are not visible on request list dashboard view {PM00174713}
  • Assessment Questions do not show in expected order when reordered in assessment questions administration {PM00174675}
  • Ampersand display issue in timeline when sending an email from a request {PM00174692}
  • The BPM operation to assign a request on Round Robin basis does not consider new users {PM00174679}
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