System Performance

[Euan Coleman]

Can you advise if there are any known issues currently that would slow down the system?

 

We seem to be getting a really slow response on Hornbill when moving through the different tabs.

 

Thanks

Euan

[Keith Stevenson]

Euan,
Thanks for the post.  We can see no performance issues for your instance and no slow API (All your API requests are < 1 second) .. Can you complete the Instance Health Check from within the Hornbill Support portal as that will show further details and provide details from the Network TAB of a browser showing slow API 

Kind Regards

Hornbill

[Euan Coleman]

Thanks Keith,

 

Will do that now!

 

Thanks

Euan