Hornbill Nationality field causing issues in user profiles

[olayawe]

The below screenshot is the error received when trying to update any user profile.

The character was traced to the Nationality field and when I try to remove some characters and update, it comes up with a new error saying no values to update

I would like to check with hornbill to see if anyone else is reporting similar error as I'm thinking this might be due to recent hornbill update or something.

 

[Nanette]

@olayawe Not sure when you received the error messages, please can you confirm? We pushed an update out this morning to fix the issues and hopefully this has now been resolved for you. 

 

[olayawe]

The error message was received yesterday

[Steve Giller]

@olayawe Please try again today, as this should have been resolved overnight.

[olayawe]

@Steve Gillerwe are still having the issues as described above.

Can you confirm of any changes that that were carried out on or around 8th November that might have caused the issue.

Let me know if I need to raise the issue with removed@hornbill.com and/or removed@hornbill.com

Thanks

Edited December 6, 2022 by Victor
Removed email address

[olayawe]

@Steve GillerI want to let you know that the issue is resolved now.

Thank you.

[Victor]

For future reference, issues can be raised here: https://www.hornbill.com/support/