Daniel Posted November 10, 2022 Share Posted November 10, 2022 Morning Hornbill Team, a dark mode doesn't seem to work anymore after the latest Hornbill update. We are getting this error message: Thanks Daniel Link to comment Share on other sites More sharing options...
Sam P Posted November 10, 2022 Share Posted November 10, 2022 Same Link to comment Share on other sites More sharing options...
Daniel Dekel Posted November 10, 2022 Share Posted November 10, 2022 Hi All, We are checking the issue. Will give you an update as soon as we have some. Regards, Daniel 1 Link to comment Share on other sites More sharing options...
Berto2002 Posted November 10, 2022 Share Posted November 10, 2022 Same here Link to comment Share on other sites More sharing options...
David Paler Posted November 10, 2022 Share Posted November 10, 2022 +1 Link to comment Share on other sites More sharing options...
Berto2002 Posted November 10, 2022 Share Posted November 10, 2022 And High Contrast gives this error too Link to comment Share on other sites More sharing options...
Bev Williams Posted November 10, 2022 Share Posted November 10, 2022 We are also experiencing the issue. Link to comment Share on other sites More sharing options...
Estie Posted November 10, 2022 Share Posted November 10, 2022 We also have the issue Link to comment Share on other sites More sharing options...
Llyr Posted November 10, 2022 Share Posted November 10, 2022 Same here. Link to comment Share on other sites More sharing options...
Daniel Dekel Posted November 10, 2022 Share Posted November 10, 2022 Hi all, We found an issue with the deployment of the core application this morning. We are now working on a solution and will deploy is ASAP. Will keep you updated once it's done. Daniel 1 2 Link to comment Share on other sites More sharing options...
Daniel Dekel Posted November 10, 2022 Share Posted November 10, 2022 We've just updated all instances with the fix. Please refresh your browser to get the corrected build of the core app. Thank you and sorry for the inconvenience. Regards, Daniel. Link to comment Share on other sites More sharing options...
PeterL Posted November 10, 2022 Share Posted November 10, 2022 Seems broken for myself still 1 Link to comment Share on other sites More sharing options...
Bev Williams Posted November 10, 2022 Share Posted November 10, 2022 Hi - we are still getting an error on our instance Link to comment Share on other sites More sharing options...
Daniel Posted November 10, 2022 Author Share Posted November 10, 2022 it's back, fixed on our instance thanks Link to comment Share on other sites More sharing options...
Estie Posted November 10, 2022 Share Posted November 10, 2022 Hi we are still getting the error. I have logged out of our instance and back in and tried in Chrome and Edge Link to comment Share on other sites More sharing options...
Sam P Posted November 10, 2022 Share Posted November 10, 2022 Also still an issue here Link to comment Share on other sites More sharing options...
Daniel Dekel Posted November 10, 2022 Share Posted November 10, 2022 I've just checked with our cloud team and some instances took longer to get updated. Can you please check now? If you still have an issue please let me know. Thank you Link to comment Share on other sites More sharing options...
PeterL Posted November 10, 2022 Share Posted November 10, 2022 cry Still unhappy our end 1 Link to comment Share on other sites More sharing options...
Bev Williams Posted November 10, 2022 Share Posted November 10, 2022 Hi - we are still getting the error on our instance as well. 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted November 10, 2022 Share Posted November 10, 2022 Still seeing the issue for one of my users after they have restarted the browser Thanks Link to comment Share on other sites More sharing options...
Steve Giller Posted November 10, 2022 Share Posted November 10, 2022 @Adrian Simpkins If that User signs in on a different machine, or a different User signs in on their machine, what happens? Generally speaking if one User is affected it's less likely to be the Platform - that normally affects everyone or no-one. 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted November 10, 2022 Share Posted November 10, 2022 Hi Steve Unfortunately they are working from home on a laptop so unable to check on another machine - I will ask her to try it when back on site and will let you know what happens - thanks Link to comment Share on other sites More sharing options...
PeterL Posted November 10, 2022 Share Posted November 10, 2022 Any ideas how to resolve this? We still seem to be getting the same error after trying the following: >Browser refresh + cache >Restart browser >Log in and out >Machine reboot Link to comment Share on other sites More sharing options...
Estie Posted November 10, 2022 Share Posted November 10, 2022 We still have the issue. 57 minutes ago, Steve Giller said: @Adrian Simpkins If that User signs in on a different machine, or a different User signs in on their machine, what happens? Generally speaking if one User is affected it's less likely to be the Platform - that normally affects everyone or no-one. It may well only affect a few users as not everyone chooses to use Dark mode or change the theme. Link to comment Share on other sites More sharing options...
Bev Williams Posted November 10, 2022 Share Posted November 10, 2022 Good news- Dark mode is now working in our instance Thanks! 1 Link to comment Share on other sites More sharing options...
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