Dark mode unavailable after Hornbill update

[Daniel]

Morning Hornbill Team,

a dark mode doesn't seem to work anymore after the latest Hornbill update. We are getting this error message:

Thanks
Daniel

[Sam P]

Same

[Daniel Dekel]

Hi All,

We are checking the issue. Will give you an update as soon as we have some.

Regards,

Daniel

[Berto2002]

Same here

[David Paler]

+1

[Berto2002]

And High Contrast gives this error too

[Bev Williams]

We are also experiencing the issue.

[Estie]

We also have the issue

[Llyr]

Same here.

[Daniel Dekel]

Hi all, 

We found an issue with the deployment of the core application this morning.

We are now working on a solution and will deploy is ASAP.

Will keep you updated once it's done.

Daniel

[Daniel Dekel]

We've just updated all instances with the fix. Please refresh your browser to get the corrected build of the core app.

Thank you and sorry for the inconvenience.

Regards,

Daniel.

[PeterL]

Seems broken for myself still 

[Bev Williams]

Hi - we are still getting an error on our instance

 

[Daniel]

it's back, fixed on our instance

thanks

[Estie]

Hi we are still getting the error.
I have logged out of our instance and back in and tried in Chrome and Edge

[Sam P]

Also still an issue here

[Daniel Dekel]

I've just checked with our cloud team and some instances took longer to get updated.

Can you please check now? 

If you still have an issue please let me know. 

Thank you

[PeterL]

cry Still unhappy our end

[Bev Williams]

Hi - we are still getting the error on our instance as well.

 

[Adrian Simpkins]

Still seeing the issue for one of my users after they have restarted the browser

Thanks

[Steve Giller]

@Adrian Simpkins If that User signs in on a different machine, or a different User signs in on their machine, what happens?

Generally speaking if one User is affected it's less likely to be the Platform - that normally affects everyone or no-one.

[Adrian Simpkins]

Hi Steve

Unfortunately they are working from home on a laptop so unable to check on another machine - I will ask her to try it when back on site and will let you know what happens - thanks

[PeterL]

Any ideas how to resolve this? We still seem to be getting the same error after trying the following:
>Browser refresh + cache
>Restart browser
>Log in and out
>Machine reboot

[Estie]

We still have the issue.

 

57 minutes ago, Steve Giller said:

@Adrian Simpkins If that User signs in on a different machine, or a different User signs in on their machine, what happens?

Generally speaking if one User is affected it's less likely to be the Platform - that normally affects everyone or no-one.

It may well only affect a few users as not everyone chooses to use Dark mode or change the theme.

[Bev Williams]

Good news- Dark mode is now working in our instance  Thanks!