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Applying FAQ's quick responses

Isaac Ojo

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Hi there, I hope someone can provide an answer for this query. 


I have created a group of FAQs that are currently not being viewed enough. I would like to know if there is a way to connect these FAQs to my ticket replies. To drive traffic there but also make use of the visual guides that I have created.


Under Solutions there are connected FAQs but would like to explore more options


Thank you 


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