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Applying FAQ's quick responses


Isaac Ojo
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Hi there, I hope someone can provide an answer for this query. 

 

I have created a group of FAQs that are currently not being viewed enough. I would like to know if there is a way to connect these FAQs to my ticket replies. To drive traffic there but also make use of the visual guides that I have created.

 

Under Solutions there are connected FAQs but would like to explore more options

 

Thank you 

 

Web capture_9-11-2022_13231_live.hornbill.com.jpeg

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