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External Authorisation will not be shown in the request view and i cannot filter on it


Nikolaj
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Hello Support,

Could it be possible that the external authorisation node will not be tracked in the system for the request view and filter?

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All requests are Authorised via the external authorisation node 

image.thumb.png.6bef9f9239e7b2426725f8416faddcdc.png

 

Thanks and best regards

Nikolaj

 

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The Authorisation Status is a function of the Authorisation Node.

To achieve similar functionality for External Authorisations you could, once the External Authorisation has been approved or declined, use the BPM to set a Custom Field to "Approved" or "Declined" and filter the Request List on that.

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