Status of request in the Employee portal not showing?

[Adrian Simpkins]

Hi All,

We noted that the status of our requests was no longer showing in the Request Information panel in the Employee portal. I found the setting below and turned this on but after a refresh we are still not seeing any status information in the Request Information panel - is this correct? The request example below is currently on hold so I was expecting to see the onhold status, and the reason

Many thanks

guest.employeePortal.showStatusAndSubStatus

 

[Adrian Simpkins]

Please ignore the above - my screen indicated I had changed the setting, but it had not in fact updated but was showing as set to 'On' on my screen. My colleague went in and set it to On and it is now working correctly 

Many thanks !