MacOS Unable to load Framework

[Jeremy]

We have a customer that gets this error on their MacOS (10.14.6) and Safari

Anyone else seen this?

[James Ainsworth]

Have you checked what version of Safari they are running?  Just in case it isn't being automatically updated to the latest version.

[Jeremy]

from memory is was version 14. something....I think

[Steve Giller]

That version is over 2 years old, an update will almost certainly fix this issue.

[Jeremy]

Thanks, sorry MacOS is not my strong suit.