Jump to content

Permissions to only allow team requests


Recommended Posts



Sorry it might just be me being blind, but is there a way to make it so certain users can only see what's assigned to their team?


I don't want them to be able to view any other requests or be able to even search for them if they are with other teams.


Link to comment
Share on other sites

Hi @JakeCarter

The main way to secure requests is through the Services where you can specify supporting teams.



By default on each service there are no teams allocated to this list which makes it available to all support teams.  


Once you have one team allocated to a service as a supporting team, no other team will be able to access the requests associated to that service.

Hope that helps.


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...