Unable to 'Share With Group' in activities.

[Mark (ESC)]

Have an issue with just one Co-Worker, who when assigned an activity, we are unable to share the activity to their group.

If we choose any other user, we are able to share the activity with their appropriate Team/Group, but with this single user we are unable to, the Share with group does not offer or allow any input.

The users' permissions and settings are identical to those of others in his Team.

 

[James Ainsworth]

Hi @Mark (ESC)

Can you check the Group that it can't be assigned to?  I'm assuming that the group is a team.  There is an option under each team to set if the team and it's members can be assigned tasks or not.

[Mark (ESC)]

Hi and thanks @James Ainsworth

This pointed me in the right direction, drilled down once more to Team members, and the only Co-Worker we had issues with was set to no for both Task View and Action.

All sorted now