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Error when trying to access employee Portal in Firefox


Stefania Tarantino
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Hi @Stefania Tarantino,

Is not normal. But in order to understand where the problem is, can you please give me some more details?

1. What version of Firefox do you use? 

2. What operating system and what version?

3. Are you using a theme that is not the light one (dark or high contrast)?

Thank you,

Daniel.

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Hi Daniel,


1051423922_VersionofFirefox.PNG.9c43bed190c868454dfe946a806aef0b.PNG

 

I am using a Windows 10 device

Edition    Windows 10 Enterprise
Version    20H2
Installed on    ‎16/‎02/‎2022
OS build    19042.2006
Experience    Windows Feature Experience Pack 120.2212.4180.0
 

Normal Theme - Light one

I will check with another user and let you know if any different.

 

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Hi @Stefania Tarantino,

The issue is that the Firefox version is very old. Is from June 2020 and that build apparently is missing some important features for Hornbill.

The latest version of Firefox is 106.0, I suggest you turn ON the auto update to always have the latest security patches and features of Firefox.

Regards,

Daniel.

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