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Error when trying to access employee Portal in Firefox


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Hi Daniel,



I am using a Windows 10 device

Edition    Windows 10 Enterprise
Version    20H2
Installed on    ‎16/‎02/‎2022
OS build    19042.2006
Experience    Windows Feature Experience Pack 120.2212.4180.0

Normal Theme - Light one

I will check with another user and let you know if any different.


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Hi @Stefania Tarantino,

The issue is that the Firefox version is very old. Is from June 2020 and that build apparently is missing some important features for Hornbill.

The latest version of Firefox is 106.0, I suggest you turn ON the auto update to always have the latest security patches and features of Firefox.



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Hi Daniel,

Unfortunately we are bound to this version as it is managed/updated by our Windows Desktop Team.  So I cannot simply turn on the auto update feature.  I will however feed this back to the team responsible for the updates.

Thanks for looking into it so quickly.


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