chriscorcoran Posted October 17, 2022 Share Posted October 17, 2022 I'm looking to add some branching when people log calls through the customer portal depending on answers chosen in the customised form. Is that possible? Link to comment Share on other sites More sharing options...
chriscorcoran Posted October 17, 2022 Author Share Posted October 17, 2022 I have sussed it, thanks Link to comment Share on other sites More sharing options...
Berto2002 Posted October 25, 2022 Share Posted October 25, 2022 I would like HB to standardise the flow behaviours between BPM and IC. For example, in BPM you can select a connector and right click and add a 'decision' node in between; but in IC design, you have to select and delete the connector and then drag-out a new connector and select 'branch'. These do the same functions but it's clear they were designed at different times or by different teams and haven't been brought into line. 1 Link to comment Share on other sites More sharing options...
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