Damian Roberts Posted October 11, 2022 Share Posted October 11, 2022 How many times does a user have to correctly enter their userid and password before they are suspended? Can this number be amended? Link to comment Share on other sites More sharing options...
Victor Posted October 11, 2022 Share Posted October 11, 2022 @Damian Roberts there is no restriction nor limit (before a user is suspended) on how many times users can input their userid/password correctly. Link to comment Share on other sites More sharing options...
Damian Roberts Posted October 11, 2022 Author Share Posted October 11, 2022 Hi. Thanks. Another question. Why would a user's status change from Active to Suspended? We have assumed this is because they have incorrectly added their userid or password too many times. Thanks, Damian Link to comment Share on other sites More sharing options...
Victor Posted October 11, 2022 Share Posted October 11, 2022 @Damian Roberts if the user enters an incorrect password a number of times specified in the security.user.lockout.failedLoginAttempts.threshold system setting their account is suspended (locked) for the duration specified in the security.user.lockout.duration (minutes) system setting. If the security.user.lockout.type is set to "permanent" the account/user is suspended indefinitely and must be actioned manually if it needs to be re-activated. Link to comment Share on other sites More sharing options...
Damian Roberts Posted October 11, 2022 Author Share Posted October 11, 2022 Thank you Link to comment Share on other sites More sharing options...
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