"RaisedBy" Column

[Claire B]

Hello,

Can anyone tell us which original table on Service Manager that "RaisedBy" columns resides in? I can see in the Reporting section that this can be found within Requests, but this is clearly not its rightful place. Have also had a look within the Entity Explorer, but sadly cannot find "RaisedBy" in there.

Cheers,

Claire.

[David Hall]

Hi @Claire B

Thanks for the post.  The column you would be looking for is in the requests table h_itsm_requests the column name is h_createdby which is documented within this reference 

https://wiki.hornbill.com/index.php?title=Table_Info:_Main_Request_Table

Hope that helps.

Kind regards,

Dave

[Claire B]

Thanks Dave