Sites page freezes and can not move around data

[Adrian Simpkins]

Hi All

Just looking at our Sites page in Service Manager but when we open it it seems to be frozen and we can not select any sites other than the one it opens on, and even that one we can not drill into - anyone else seeing the same issue please?

[James Ainsworth]

Hi @Adrian Simpkins

Thanks for your post.

I have had at this view as shown in the image.  So far, I haven't come across any issues while navigating through this view.  Can you confirm that this is where you are having issues and is there a particular place that you are trying to drill into?

 

 

[Adrian Simpkins]

Hi James

Yes its this page - it opens ok but I can not move between the different sites,  then after a few seconds I get the Edge message this page is not responding do you want to wait or exit page. It opens on the top record, but if I try to drill into that record, or any of the other sites it just does nothing then gives the cancel/exit page. Same for other Users (just got another full user to try it and she has the same response)

Many thanks

Adrian

 

 

[James Ainsworth]

Thanks for the feedback.  I've tested on Edge, and I'm still not able to replicate.  How many sites do you have?  Could I also ask that you try clearing your browser cache to see if that makes a difference?