intelligent capture Intelligent Capture Error

[Jeremy]

So I have realised that if you have a IC with decisions (with no 'No Matches') then you don't get the 'Next' options and this error is present:

When we select one of the options the error disappears and the 'Next' button appears.

I am not sure if you are aware that this happens, I have remedied this by adding a 'No Match' 

[HGrigsby]

Hi @Jeremy  I am also getting this error.   

The IC I am using doesn't have any decisions just 3 sets of questions, it skips the second node and gives the error on the 3rd one

It does carry on if you ignore it though.

Helen 

 

[Jeremy]

Also today we have noticed that custom fields that are set in the IC are not being transferred into the request, so we are seeing some of our business processes failing.

Has there been an update to the ICs recently that is causing these issues?

[AlexOnTheHill]

This morning I do not see the error message however if I reach any question which has an onward branch without a 'no match' branch I have found that if you click anywhere other than one of the options the error message returns.

[Mike Hillman]

4 hours ago, Jeremy said:

Also today we have noticed that custom fields that are set in the IC are not being transferred into the request, so we are seeing some of our business processes failing.

Has there been an update to the ICs recently that is causing these issues?

We've noticed the same today as well - all our business processes rely on this, so it's causing a lot of errors and issues. Summary and Descriptions are also not being pulled over in some cases, as well as custom fields

I don't believe we've been seeing the error pop up on the ICs though, but I'm going to do some testing