Jump to content

Polling external mailbox


Malcolm

Recommended Posts

Is it possible for Hornbill to interrogate an external mailbox(not the hornbill mailbox) and log tickets based on specified criteria?

e.g.Every 5 minutes check mailbox "support@randomcustomer.com". If email has "Alert" in subject log based on routing rule

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...