Content of a comment | webhook

[Giuseppe Iannacone]

[Steve Giller]

As far as I'm aware, the webhook is to indicate an update has been made, not to push the update itself outside of the platform, which would be a potential security risk.

[Giuseppe Iannacone]

@Steve Giller thanks for the reply, since we are working on integrate Hornbill with Jira, is there a way to get the content of an update, beside the webhooks?

[Steve Giller]

Depending on your version of Jira there should be a Hornbill iBridge integration for this.

[Giuseppe Iannacone]

@Steve Giller we have evaluated this too in the past but the iBridge solution seems to me it can't satisfy out need, a comment can happen in a random time and therefore i can't predict this in a BPM flow, or am I wrong?

 

[Giuseppe Iannacone]

@Steve Giller + @Steve G

As for comments, attachments and status changes, an indication of the action arrives in the webhook and thanks to the activityID it is possible, using API calls, to trace the last update of the comment or attachment type. In this case this pattern is not respected. Which API should I call to intercept the last "Reply" type comment?

[Steve Giller]

Development have clarified that it's not security that prevents the update content being presented, but practical considerations as the content could (in theory) be unlimited.

The aim of the webhook is to provide enough information to use additional methods (e.g. the Web Services API) to connect to Hornbill and collect any additional information that is required.