PDF download of request content to include attachments

[lomixture]

Morning

A team who are currently onboarding have asked whether there is the option to include all attachments automatically (or with a tick box) into a PDF download of a request? As our HR team onboard onto the system, there will be a number of Personnel Files requests which are logged, which will also have a number of attachments i.e. forms, images etc.

Is there a way of auto-including these into the PDF download off the system as additional pages so the whole PDF can be saved as one doc within the personnel files? At present, the request is downloaded and saved and then the analyst is having to go back into each request and manually download all the attachments to save.

Thanks in advance

[Steve Giller]

I suspect this might be a question for Adobe - we can provide PDFs adhering to their specification, but PDF is not a Hornbill format, and we can't dictate whether a PDF can have attachments.

[lomixture]

No problem, thank you  The question was a Service Manager functionality so if it's not viable that's good enough for me!

[Steve Giller]

I'm not saying getting what you want is impossible, but what you are asking for isn't something we (Hornbill) can control.

What is the PDF Download you're referring to? Is this the Print function being used to create a PDF, or a report on the Request creating a PDF, or something else?

[lomixture]

The print function to create PDF, to include the entirety of the timeline info. As HR have so many supporting docs, they were hoping the timeline and the docs could all create one large PDF instead of the timeline, and each individual attachment.

[Steve Giller]

I would personally doubt it - not all attachments are printable, or they can be tiny email signature graphics up to A0 posters (or larger, if someone clicks the wrong thing) so I cannot see this being practical.
It's may be possible (Note: that is a long way from it might happen) but someone would need to give our Developers a fairly precise brief on what is required for it to be reviewed.

[lomixture]

Thanks @Steve Giller