CraigP Posted August 22, 2022 Share Posted August 22, 2022 A colleague has noticed that "Not Answered" questions from the capture form have started appearing on requests again (i.e. it is showing all questions from the form, even if some of them are set not to appear with override flags or decision branches). As far as I'm aware these redundant questions were removed from requests some time ago, but now appear to have come back as of 18/08/22. I believe there was an update rolled out to Service Manager last week to fix some UI issues, did this affect the questions pane on requests? Is there a plan to fix this again? Link to comment Share on other sites More sharing options...
AndyG Posted August 22, 2022 Share Posted August 22, 2022 Hi @CraigP, To hide unanswered questions, you can search for hideUnansweredQuestions within Service Manager Application Settings and turn on the related settings. Link to comment Share on other sites More sharing options...
CraigP Posted August 22, 2022 Author Share Posted August 22, 2022 Nice, thank you, not sure why it would have suddenly reverted, but that seems to have done the trick! Link to comment Share on other sites More sharing options...
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