Questions pane on requests showing "Not Answered" questions

[CraigP]

A colleague has noticed that "Not Answered" questions from the capture form have started appearing on requests again (i.e. it is showing all questions from the form, even if some of them are set not to appear with override flags or decision branches).

As far as I'm aware these redundant questions were removed from requests some time ago, but now appear to have come back as of 18/08/22. I believe there was an update rolled out to Service Manager last week to fix some UI issues, did this affect the questions pane on requests? Is there a plan to fix this again?

[AndyG]

Hi @CraigP,

To hide unanswered questions, you can search for hideUnansweredQuestions within Service Manager Application Settings and turn on the related settings.

[CraigP]

Nice, thank you, not sure why it would have suddenly reverted, but that seems to have done the trick!