Following vs member

[Saida Hornbill Forum]

What is the difference between following a request and adding yourself as a member of a request?

What functionality is different, notification and privileges.

Thank you.

[Steve Giller]

(Moved to the Service Manager forum where the relevant Team(s) will have visibility.)

 

[Conor]

Hi @Saida Hornbill Forum

Following will enable you to receive notifications/newsfeed updates for any updates to a request, whereas adding yourself as a member will elevate your privileges so that you can see/comment on the request but you won't necessarily get any notifications for updates. 

I hope this helps

[Saida Hornbill Forum]

@Conor - that was perfect. Thank you so much!

[James Ainsworth]

For further reference, the information regarding Following and Members on a request can be found here on our wiki.