will.good Posted August 17, 2022 Posted August 17, 2022 Hi, When sending an email from a Service Manager Request, can we change the email template dropdown so that it shows the email template name instead of the template ID? Currently the ID field is not editable so if we want to change this, we have to create a new email template instead of just being able to amend the Name and this show up on the selection list 1
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