Can the system only import attachments in emails and not images?

[Damian Roberts]

At the moment, when an email is imported into the system any attachment is also added.  However, images in the email signature are also imported as attachments.  Can this be stopped?  Is there a setting that will prevent this from happening?

[Steve Giller]

Unfortunately this cannot be stopped - Images are attachments.

Images that appear as part of the email (embedded images) are just attachments that the email client has cleverly mixed in with the text, but fundamentally all email is text-only underneath.
The email itself is some text and some attachments, it's the client that turns the image attachment into a pretty part of a signature - which itself is not really a signature, it's technically just more text that happens to be at the end of the email.