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How to use Human task outcome to make decision on next stage?


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Hi,

 

is it possible to use the outcomes from a Human task to make a decision on the next stage of a Business Process?

So following the red arrow for No Fix or workaround - when the call progresses to the final STAGE "Problem Resolution", I need 2 paths one for when this option was selected and one for the other 2 that could have been selected.

So i thought I would need to create a decision again similar to below but just want to use the results of the fix or workaround available activity from the previous stage. But I am not sure how to call or get that information to make the decision again?

 

Any ideas?

image.thumb.png.53db3cb3ac78ce7c5e7091969c08f51c.png

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45 minutes ago, lee mcdermott said:

is it possible to use the outcomes from a Human task to make a decision on the next stage of a Business Process?

Not by using the task itself... As @Paul Alexander suggested you would need to store this value on the request (directly or indirectly) to have the human task value available in another stage.

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