SJEaton Posted August 12, 2022 Posted August 12, 2022 Hi @Victor I'm still having trouble getting my linked requests to raise correctly. I've checked the workflows attached to the catalog items and the spelling, but they still are raising another New Joiner request rather than the catalog items that I want them to raise e.g New Joiner Equipment Order or New Joiner Existing Equipment. All looks ok in the config as far as we can see - see screenshots below. Any other ideas would be greatly appreciated. Thanks
Victor Posted August 12, 2022 Posted August 12, 2022 @SJEaton you have a "Service" and "Copy Service"... these two conflict. Set "Copy Service" to Ignore (as you specify a service already) and give it another try.
SJEaton Posted August 12, 2022 Author Posted August 12, 2022 I knew it would be something simple that you'd be able to spot!! Thanks @Victor, all sorted now 1
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