Log in to Hornbill continually suspends my account

[AKetteringham]

Randomly my Hornbill Account is suspended.  My team unlock it for me and it happens again and again.  The password is correct.  Any suggestions as to why this keeps happening.

[Victor]

@AKetteringham it can be the account being suspended to repeated unsuccessful login attempts or a user import that sets the user to suspended (depending on configuration and such). If you say this happens "randomly" I would think the latter would be a probable cause.