lee mcdermott Posted August 3, 2022 Posted August 3, 2022 Hi, Are you aware of any issues with the mobile app? It appears the request area is just blank and doesnt show any assigned calls. This seems to be happening for everyone. thanks lee
Jeremy Posted August 3, 2022 Posted August 3, 2022 We are noticing this too and have several analysts that have said that there is no requests showing in their app. We have tried re-installing the app, but the data still does not show up.
Jeremy Posted August 3, 2022 Posted August 3, 2022 Further to this, when there are updates to requests these do ping the phone but when you click on the notification the phone shows a error 'You do not have rights to view this post'. 1
lee mcdermott Posted August 4, 2022 Author Posted August 4, 2022 @Jeremy ive logged a support call for this so hopefully will get looked at lee 1
AndreL Posted August 8, 2022 Posted August 8, 2022 @Jeremy @lee mcdermott I'll follow up on this and keep you posted. Thanks, Andre
AndreL Posted August 11, 2022 Posted August 11, 2022 @Jeremy The issue is still being investigated. May I ask if you are still able to replicate it? Thanks, Andre
lee mcdermott Posted August 12, 2022 Author Posted August 12, 2022 I believe this has now been fixed. it seems to be working again anyway lee 1
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